If you're seeing a black scene preview area inside Gamecaster, it's likely because you're running on a laptop with a mobile NVIDIA GPU. In most cases we automatically resolve these issues during installation, but sometimes things go wrong.
How do I fix my black scene preview?
Here are some steps you can take to fix the issue:
Launch Gamecaster and open up
Advancedand change your
GPU Adapterto whichever GPU you typically use to play games on. If you're not sure, then select your dedicated NVIDIA or AMD card.
Try turning off applications like MSI Afterburner and RivaTuner.
Another thing to check if you're using an NVIDIA card: open NVIDIA Control Panel and make sure that
High-performance NVIDIA processorin the option below:
If you're still having issues after this, first try to change the
GPU Adapter to something else and then back again, or failing that, reach out to support on our Discord.