Gamecaster Help
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Having issues with your stream? Check here for tips and fixes.
Why is my microphone and/or audio echoing/looping when I am live streaming?
If you are hearing your microphone echoing (it loops over and over) when live streaming to Twitch, YouTube or Facebook, check you do not have your stream open in your browser unmuted. If you do not mute your stream and it is outputting to the same device selected in System Audio, Gamecaster will "listen" to that and send it back to your stream, and then "listen" to that and send it back to your stream, and so forth, until you've a jumbled mess of words constantly repeating back to you.
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Why is my Automatic stream 720p?
In some cases, you may find the Automatic system has set your stream to 720p @30fps. This depends on the platform you are streaming to, or in other cases, your available bandwidth at the time of testing. Twitch To provide the best experience for all of your viewers, we purposefully restrict your resolution to 720p @30fps if you are not a Twitch Partner. You can manually override this if you wish by changing your Settings > Streaming to Custom. Unless you are Partnered with Twitch
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What settings should I be using for streaming?
Gamecaster comes with a unique feature of automatically taking care of your streaming settings so you can broadcast your gameplay as quickly and as easily as possible. But we also offer the option for users to tweak their settings to best fit their computer and internet speed. Read: What are the system requirements? Read: [I don't have a powerful PC. Can I still stream or record with Gamecaster?](https://help.ga
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Can I use a custom RTMP with Gamecaster?
We heard you, and custom RTMP is now available in Gamecaster, allowing you to connect to nearly every streaming platform available right now! Setting it up is as simple as going to Settings > Platforms > Use a Stream Key (Custom RTMP) then filling in the relevant details. Name: Give your stream key an easy-to-remember name Stream URL: Select the streaming platfo
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My Twitch chat isn't connecting or loading
You may have a connection issue if you are unable to connect or load to your channel's Twitch chat. Here are some things to check to help isolate the issue: Are other users able to connect to your chat? Note that even when you aren't streaming, people can still chat in your channel. Did you have any chat activity on your most recent stream? You can check your past VODs on Twitch to see if users other than yourself were able to see and chat during your stream. Can you t
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Why do my YouTube subscriber alerts not show?
There are several reasons why your YouTube subscribers may not be immediately shown in Gamecaster. 1. YouTube has a 4 hour delay on announcing new subscribers It can take up to 4 hours for new subscribers to be published on your channel and sent to Gamecaster. This is a YouTube feature and not something we or you can control. 2. Viewer privacy settings By default, YouTube's privacy settings hides who you have subscribed to. If your viewer has this setting enabled, YouTube will not
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How do I select my Facebook Page before going live?
Every time you press Stream inside your Studio, you'll be presented with a pre-stream dialog. You can select your Facebook Page and update other information, such as your title, category, description and more from this dialog.
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