Troubleshooting

If you're running into technical issues with Gamecaster, we're here to help.

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13 articles in this collection
Written by Jon Young and Mikey Bautista

Gamecaster is not detecting any system sound or game audio

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Written by Jon Young
Updated over a week ago

How do I create a crash dump file?

Learn how to create a crash dump file for support.
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Written by Jon Young
Updated over a week ago

My webcam or capture card is showing a scrambled image

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Written by Mikey Bautista
Updated over a week ago

Help! Gamecaster won't install or launch!

Having trouble installing or launching Gamecaster? Try the fixes in this guide.
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Written by Mikey Bautista
Updated over a week ago

My scene preview is black when Gamecaster is focused

Here are some fixes for a black scene preview when using Gamecaster.
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Written by Mikey Bautista
Updated over a week ago

My installations fails due to missing MFPlat.DLL

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Written by Jon Young
Updated over a week ago

Windows 7 Deprecation Notice

Gamecaster no longer supports Windows 7.
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Written by Jon Young
Updated over a week ago

Does Gamecaster support ultrawide resolutions?

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Written by Mikey Bautista
Updated over a week ago

I don't have a powerful PC. Can I still stream or record with Gamecaster?

Tips and tricks to make the most of your machine.
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Written by Mikey Bautista
Updated over a week ago

My microphone is too quiet/too loud, help!

Tips and tweaks to make the most out of your microphone while streaming.
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Written by Mikey Bautista
Updated over a week ago

I can't hear my game or Discord comms on stream

Things to check when audio is missing from your captures.
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Written by Mikey Bautista
Updated over a week ago

I'm having trouble downloading Gamecaster and logging in

Here are some things to check if you're unable to download the installer or log in to the program.
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Written by Mikey Bautista
Updated over a week ago

Streaming and recording is really bad on my laptop, what can I do?

Modern gaming laptops need a few tweaks to reach their full potential.
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Written by Mikey Bautista
Updated over a week ago